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System Administration Team

The Sysadmin Team exists to manage the GNOME servers, tools, and utilities for the GNOME Project. We are the people that maintain the servers and create the applications to make GNOME development simpler. We're located all over the globe and communicate primarily by IRC and mailing lists.

More information on the servers and services supported by the team can be found on the Sysadmin/Servers page.

We handle all the setting and configuration of new services, migration and development of existing services, and keep an eye on server logs and and server status. We track issues using the request tracker queues, bugzilla categories related to the GNOME systems and generally look after the day-to-day administration requirements of the GNOME Project.

Contact

IRC

You can find us in the #sysadmin channel on irc.gnome.org . We also hold weekly meetings in #sysadmin. See the Meetings page for details.

Mailing list

The mailing list for discussing issues and improvements regarding the GNOME Infrastructure is: gnome-infrastructure@gnome.org.

Organizational structure

The team is run by the Systems Adminstration Team Coordinator. ChristerEdwards is currently filling this role in an official capacity. Responsibilities of the coordinator include:

Responsibilities of team members include:

There is no fixed size for the team, but there should always be at least 5 members. Team members are responsible for asking to be replaced when they no longer have the time to fulfill their responsibilities, and the coordinator will work with current team members to find a replacement team member.

Current Members

Inactive Members

Requesting Support

For accounts-related queries (git and shell), please send your request to 'accounts@gnome.org'.

To report a problem with a system or service hosted on a 'gnome.org' server, please check it has not already been reported via one of the infrastructure-related categories in Bugzilla, and report it. The person responsible for that category will be notified automatically.

If it's a report of a major service outage, please post a quick summary (including the bugzilla number/link) to 'gnome-infrastructure@gnome.org' so that everybody is aware - it may be that someone else can also deal with it.

To request a new mailing list, see NewListRequest.

For infrastructure announcements, notices, requests or suggestions for new services, plans, proposals and general discussion, please use our 'gnome-infrastructure@gnome.org' list.

For private requests or discussion of sensitive issues, please submit your e-mail to the 'gnome-sysadmin@gnome.org' list.

We can also be contacted on IRC at irc://irc.gnome.org/sysadmin, although we do not guarantee a response via that medium.

Policies and decisions

In the unusual event that there is a dispute or refusal to action the request of a community member, and the community member feels the wrong decision was made or action taken, they should contact the Board, who will be able to mediate the request.

Sysadmin/Team (last edited 2012-02-03 10:10:13 by AndreaVeri)