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Study Findings
Section 2: Card Sorting
Participant | Main Category | Sub Categories |
---|---|---|
Pilot |
Printing |
Add/Remove Printer, Share Printer, Printer Options, Printers & Scanners ** ** we need to remove Printers & Scanners, maybe Scanners only? Removed for P1 on. |
Removable Devices |
Audio/Voice Devices, Media/Audio/Video, Storage, Input, Handheld Added: Printers and Scanners |
|
Keyboard & Mouse |
Window Behavior, Keyboard & Mouse General, Keyboard Layout, Keyboard Shortcuts Added: Keyboard Accessibility ** 'General' was a catch-all area, nothing really clear for it ** |
|
Appearance |
Menu & Toolbar, Themes & Folders, Background & Screen Saver, Font, |
|
General Administration |
Power Management, Automatically Start, |
|
Display |
Multiple Displays, Screen Resolution, Added: Display Accessibility |
|
Application Organizing |
Preferred Applications, |
|
Sound |
Volume, Sound Accessibility, Added: Audio ??? |
|
Date & Time &Language |
International, Date & Time |
|
Accessibility | Keyboard Accessibility, Display Accessibility, Accessibility General** Added: Sound Accessibility ** 'General' was a catch-all area, nothing really clear for it ** |
|
P1 |
General Administration |
Power Management, |
Sound |
Volume, Audio/Voice Devices, Media/Audio/Video, Added: Audio/Voice Controls Media= play/ players for my content, ex. podcasts Audio/Voice = adjust level for audio and input ex. microphones and/or attached the devices ex. portable MP3 player, USB devices |
|
Removable Devices |
Storage, Input, Handheld Added: Audio/Voice Devices (see notes above), |
|
Date & Time &Language |
International, Date & Time |
|
Application Organizing |
Preferred Applications, Automatically Start Automatically Start = automatically start apps. at login |
|
Display |
Multiple Displays, Screen Resolution, |
|
Printing |
Add/Remove Printer, Share Printer, Printer Options |
|
Appearance |
Menu & Toolbar, Themes & Folders, Background & Screen Saver, Fonts, Window Behavior |
|
Accessibility | Keyboard Accessibility, Display Accessibility, Accessibility General, Sound Accessibility |
|
Keyboard & Mouse |
Keyboard & Mouse General, Keyboard Layout, Keyboard Shortcuts Added: Touch pad (controlling speed for it) |
|
General | = Misc. for him | |
P2 |
Keyboard & Mouse Printing |
She removed these main categories; she put a lot of content under 'General admin' as she didn't know what most of the labels meant |
Date & Time &Language |
International, Date & Time |
|
Sound |
Volume, Audio/Voice Devices, Media/Audio/Video, Audio/Voice = head phones, adding and changing controls, sound options Media/Audio/Video = resolution of the video, though she isn't sure |
|
Accessibility | Keyboard Accessibility, Accessibility General, Automatically Start |
|
Application Organizing |
Preferred Applications, |
|
Removable Devices |
Printer Options: sub-options of Add/Remove Printer, Share Printer Keyboard Layout Added: Keyboard Options |
|
Display |
Multiple Displays, Screen Resolution, Themes & Folders, Background & Screen Saver, Fonts, Display Accessibility Added: Appearance to Display (Display/Appearance as main category) |
|
General Administration |
Window Behavior, Media/Audio/Video, Storage, Input, Handheld, Menu & Toolbar: Keyboard Shortcuts (Keyboard Shortcuts as a sub option for Menu & Toolbar) shouldn't be called 'Misc'. General Admin = important general options |
|
* Notes |
missed three cards in envelope by mistake: Power Management, Sound Accessibility, Keyboard & Mouse General |
|
* "don't know" comments | Display Accessibility, Window Behavior, Storage, Input, Handheld, | |
P3 |
||
(Medical student, but very low confidence in herself overall). Data not used |
||
P4 |
||
Date & Time &Language |
International, Date & Time |
|
Keyboard & Mouse |
Keyboard & Mouse General, Keyboard Layout, Keyboard Shortcuts, Keyboard Accessibility |
|
Sound |
Volume, Sound Accessibility |
|
Application Organizing |
Preferred Applications, Added = Add/Remove (apps) |
|
Display |
Fonts, Screen Resolution, Display Accessibility, Multiple Displays, Background & Screen Saver, |
|
Appearance |
Menu & Toolbar, Themes & Folders, |
|
Accessibility | Accessibility General, Storage/Input/Handheld, Automatically Start |
|
General Admin | He restructures this section significantly Passwords (Added), Power Management, Sys Management (Added) Sys Mgmt = drivers, cards, diagnostics |
|
Removable Devices (General Admin: Sub-category) |
Storage (Added) and items = external drivers and hard drives Printers/Fax/Scan and items = Add/Remove Printer, Share Printer, Printer Options |
|
Sys Management (Added) | Audio/Video (Added) and items = Audio/Voice Devices, Media/Audio/Video, Network (Added) and items = Network Setup Security (Added) and items = Security settings, Apps: Firewall, Antivirus |
|
P5 |
Removable Devices |
(empty) |
Date & Time &Language |
International, Date & Time |
|
Printing |
Add/Remove Printer, Share Printer, Printer Options |
|
Sound |
Volume, Audio/Voice Devices, |
|
Keyboard & Mouse |
Keyboard & Mouse General, Keyboard Layout, Keyboard Shortcuts |
|
General Administration |
Power Management, Menu & Toolbar, M/A/V He isn't sure about Storage, Input, Handheld. "maybe related to memory and could go under General admin" (Verify) |
|
Accessibility | Keyboard Accessibility, Display Accessibility, Sound Accessibility, Accessibility General ** Note: He started to add redundant categories for Accessibility (Sound Accessibility under Sound) but then stopped since he didn't like redundancy (repeating items) in general |
|
Display |
Multiple Displays, Screen Resolution, Window Behavior, Background & Screen Saver |
|
Appearance |
Themes & Folders, Fonts, ** Note: He thinks info is similar in these two categories. When asked if the category should be 'Display & Appearance', he says "it would be good if combined". But he says he is also used to it on t he PC so it's fine separated. |
|
Application Organizing |
Preferred Applications, Automatically Start Automatically Start = auto start computer at a specific time says Preferred Applications not really needed since can have shortcuts to apps instead |
|
P6 |
Application Organizing | = what apps are running on the computer Preferred Applications, Themes & Folders, |
Removable Devices |
= things that attach to the machine Add/Remove Printer, Keyboard Layout, Multiple Displays (after definition provided) |
|
Date & Time &Language |
International, Date & Time |
|
Sound |
Volume, Media/Audio/Video, Audio/Voice Devices Note: "Anything to do with sound" goes here. She provides 'Audio/Voice Devices' example = microphones, for Skype, and She provides 'Media/Audio/Video' example = cameras, hook up for video cameras |
|
Keyboard & Mouse |
Keyboard Layout, Keyboard & Mouse General, Keyboard Shortcuts Note: She wonders how 'Keyboard & Mouse General' is different from the main Keyboard & Mouse category. She states Keyboard Layout could be in Removable Devices |
|
General Administration |
Power Management, Automatically Start, Window Behavior Note: Power Management = battery packs or plugging into the wall, thinks a better label is 'Powering down machine' or similar Automatically Start = start machine up. Says she has used that feature on the Mac. Window Behavior = something general General Administration = "catch-all area" for computer, programs that run behind the scenes |
|
Printing |
Add/Remove Printer, Share Printer, Printer Options, |
|
Accessibility | Keyboard Accessibility, Display Accessibility, Accessibility General, Sound Accessibility Accessibility = who can access/change functions |
|
Appearance |
Menu & Toolbar, Fonts, Background & Screen Saver, Screen Resolution |
|
Notes | She removed Display: Background & Screen Saver Display and Appearance "seem like the same thing". Display on the Mac for her = the dock area (for example) |
|
P7 |
Appearance |
Background & Screen Saver, Themes & Folders, Added: Fonts (for creating docs), Menu & Toolbar, Window Behavior, Preferred Apps ("shortcuts to apps") |
Accessibility | Keyboard Accessibility, Display Accessibility, Accessibility General, Sound Accessibility |
|
Printing |
Add/Remove Printer, Share Printer, Printer Options, |
|
Application Organizing | Preferred Applications, Fonts (in application itself) |
|
Date & Time &Language |
removed- put in Gen. admin |
|
General Administration |
Media/Audio/Video, International, Date & Time Power Management, Automatically Start (as a sub-category of Power Management) |
|
Removable Devices |
Storage, Input, Handheld Added/Duplicated these: Audio/Voice Devices, Printers (after suggestion by moderator), Add/Remove Printer (as sub-category of Printers), Keyboard & Mouse General |
|
Display |
Multiple Displays, Screen Resolution, Window Behavior, Menu & Toolbar Added: Preferred Apps, Display Accessibility |
|
Keyboard & Mouse |
Keyboard Layout, Keyboard & Mouse General, Keyboard Shortcuts, Keyboard Accessibility |
|
Added category for Media | (for Input/Output) Audio/Voice Devices, Sound Accessibility, Sound (main category), Volume (sub-category) |
|
Added category for Mouse & Touchpad | Mouse (mouse controls) | |
P8 |
Removable Devices |
Storage, Input, Handheld Removable Devices = peripherals using USB or flash drives, ex. MP3 player |
Printing |
Add/Remove Printer, Share Printer, Printer Options, |
|
Date & Time &Language |
International, Date & Time |
|
Keyboard & Mouse |
Keyboard & Mouse General, Keyboard Shortcuts |
|
Display |
Multiple Displays, Window Behavior, |
|
Application Organizing | Preferred Applications, Themes & Folders, |
|
Accessibility | Keyboard Accessibility, Display Accessibility, Accessibility General, Sound Accessibility |
|
Appearance |
Fonts, Background & Screen Saver, Screen Resolution Display/Appearance or Display & Appearance are okay either way |
|
General Administration |
Power Management, Menu & Toolbar, Automatically Start, Added: Performance and Maintenance = history, diagnostics Automatically Start = starting apps. or starting the machine |
|
Media/Audio/Video (Added category) |
Sound (sub-category now vs. main category), Sound Accessibility, Volume, Audio/Voice Devices, Sound = add/remove speakers, microphones |
|
P9 |
Display |
Multiple Displays, Screen Resolution,Window Behavior, Background & Screen Saver, Fonts, Themes & Folders, Menu & Toolbar He removed Appearance category. |
Accessibility | Keyboard Accessibility, Display Accessibility, Accessibility General, Sound Accessibility |
|
Date & Time &Language |
International, Date & Time |
|
Printing |
Add/Remove Printer, Share Printer, Printer Options, |
|
General Administration |
Power Management, Preferred Applications, Automatically Start, Storage, Input, Handheld |
|
Keyboard & Mouse |
Keyboard & Mouse General, Keyboard Shortcuts, Keyboard Layout |
|
Added: Audio/Video |
Volume, Audio/Voice Devices, Media/Audio/Video, Sound Accessibility (duplicated) | |
Removed: Main categories |
Appearance, App. Organizing, Removable Devices, Sound | |
Notes | generally, he preferred duplication for categories , easier to find things, | |
10 |
Notes | " A category should have more than one option" Duplication = may get the job done faster, but may be confusing. ex. if ask for help from someone and they think it's in a different location that someone else, due to it appearing it various places). We also discuss the presentation of the upper level labels on the Mac. She says it's useful, similar to the category view on the PC. (prototype comment) |
Keyboard & Mouse |
Keyboard & Mouse General, Keyboard Shortcuts, Keyboard Accessibility |
|
Appearance |
Fonts, Window Behavior, Themes & Folders (says "not sure" where to put this, though she defines it okay) Window Behavior = what happens when click or minimize screen ex. Genie effect on the Mac |
|
Display |
Multiple Displays, Screen Resolution, Background & Screen Saver Added: Window Behavior,Display Accessibility |
|
Printing |
Add/Remove Printer, Share Printer, Printer Options, |
|
Date & Time &Language |
International, Date & Time |
|
Accessibility | Keyboard Accessibility, Display Accessibility, Accessibility General, Sound Accessibility |
|
Sound |
Volume, Sound Accessibility, Audio/Voice Devices Note: "just call Audio/Voice Devices 'Audio', it means input and output" |
|
General Administration |
Power Management, Automatically Start, Automatically Start = start the computer at a certain time ex. so can remotely login |
|
Removable Devices | Storage, Input, Handheld, Media/Audio/Video, Audio/Voice Devices She wonders about the context for Media/Audio/Video, Audio/Voice Devices "both say audio" is it files, devices? Suggests to just call it Media, and remove Audio/Voice Devices Audio and Video are both Media. Audio = sound, could be input or output, like video could be input or output. She agrees with Jenya's suggestion to move ' Audio/Voice Devices' to Sound. |
|
Removed: Main categories |
App. Organizing, Media/Audio/Video |
|
Personal (Added category) |
Preferred Apps, Menu & Toolbar, Themes & Folders wonders what 'Themes & Folders' means. Guesses it deals with how the desktop looks. |
Confidence/Satisfaction about their categorizations
Generally speaking, participants were confident about the categories and items they grouped together. Most of the terminology was understood. The exceptions were:
Application Organizing (P5, P8, (P2) |
He thinks it's like a history list of usage (when app. was last used, maybe how often it's used) (P5) "semi-confident" (P8) Preferred Applications ("Favourites" she calls them) (P2) |
Removable Devices (P2) |
doesn't know what that means |
Media, Audio, Visual (P5) | not sure, maybe it goes in Sound or Removable Devices (Review later) |
Accessibility (P5, P6, P8) | doesn't mean much, (P5), vague, not sure (P8) not confident (P6), guess related to accessing something on the computer ex. sound/speakers (P8). or someone else getting access to the machine was also noted |
Multiple Displays (P6) |
don't know, initially put these aside, and she sorted them after I provided definition (P6) |
Window Behavior (P6, P8, P10) | don't know, we provided definition (P6, P8) not confident where Window Behavior goes (P10) |
Preferred Applications (P6) | not sure where to put it, would be the top ones you use |
Themes & Folders (P6) | she believes folders are her desktop folders, her organization of her folders Themes= programs, such as word program and accounting program |
Display (P10) |
" a little unconfident" Multiple Displays, Screen Resolution, Background & Screen Saver, Window Behavior,Display Accessibility |
General admin (P10) | " a little unconfident" |
Automatically start (P2, P4, P5, P6, P10) |
Start computer at a specific time of day |
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